Warranty

ONE-YEAR FULL WARRANTY: Outdoor Grilling Innovations 

warrants the My Hibachi BBQ and all of their component parts, to be free from defects in materials and workmanship under normal residential use for a period of one year from the original date of purchase. Outdoor Grilling Innovations will repair or replace, at its option, any part, which fails or is found to be defective during the warranty period, at no cost to the original purchaser.

WARRANTY LIMITATIONS & EXCLUSIONS

This warranty shall apply only to the products purchased and located in the continental United States and Canada. The warranty coverage begins on the original date of purchase and proof of date of purchase is required. In order to activate the warranty, we require that you send in the attached warranty registration card or register online at. This warranty applies only to the original owner and may not be transferred.

This warranty does not apply to damages resulting from negligence, alteration, misuse, abuse, accident, natural disaster, loss of electrical power to the product for any reason, improper installation or improper operation, unauthorized adjustments or calibrations, dings, dents, scratches, or damages due to harsh cleaning chemicals. This warranty does not apply to rust, corrosion, discoloration, surface scratches, weather and atmospheric related

staining and oxidation which are normal conditions and to be expected with any outdoor products unless the affected component becomes inoperable. This warranty does not apply to commercial use, or to products with altered or removed serial numbers. Outdoor Grilling Innovations shall not be liable for incidental, consequential, special or contingent damages resulting from its breach of this written warranty or any implied warranty.

WARRANTY SERVICE & REPLACEMENT PARTS

Call your authorized selling dealer or call Outdoor Grilling Innovations at 877-292-7699. Be prepared to provide the following information: Purchaser’s name, model and serial number of the appliance, date of purchase and an accurate description of the problem. Outdoor Grilling Innovationswill not pay for service calls for correcting an installation problem. Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request and making the appliance accessible for service. In the event of any warranty replacement, all removal, replacement, installation and shipping costs are the responsibility of the appliance owner.

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